We enlisted the services of Facilities Excellence to manage our national HVAC repair and maintenance program, servicing 500+ locations. My staff and I found them very reliable, cost-effective and efficient. They keep everyone informed and updated from service call initiation to completion, including local store management and executives at the corporate office. I highly recommend them to anyone as a world class service provider for repair and maintenance services.
We have been utilizing the services of Facilities Excellence for several years and we are very happy with the results. They handle all of our HVAC needs for our divisions. We are very impressed with their prompt action and their quick replies to any questions we have. David Fanning truly knows HVAC and is a pleasure to work with.
Facilities Excellence provides a great partnership. They are more than a call center or a dispatch service so many companies end up being. Instead they quickly dive in to learn about who I am as a customer, and what our needs our, which translates to our GM’s in the field receiving the service being provided. Partnership is key!
Facilities Excellence is great to work with. They listen to their client needs and are always available to help. Whether it’s a small repair or large project they provide permanent solutions to eliminate client’s concerns.
I've contracted Facilities Excellence on numerous occasions to handle emergency repairs as well as preventative maintenance for my 40+ Retail locations. I found they are very responsive and cost conscience with my company’s budget. I ended up swaying away from my existing contractors to go with them as my "all in one" source for Facilities Management Maintenance.